This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Summarize the steps managers take when implementing customer service standards. What will be an ... (Read 92 times)

saraeharris

  • Hero Member
  • *****
  • Posts: 546
on: Aug 2, 2018
Summarize the steps managers take when implementing customer service standards.
 
  What will be an ideal response?

Question 2

Describe how to standardize recipes for a specific operation.
 
  What will be an ideal response?


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

kingfahad97

  • Sr. Member
  • ****
  • Posts: 308
Reply #1 on: Aug 2, 2018
Answer to Question 1

Managers who have completed customer service plans that establish their service-related standards will have addressed the key areas of product, employee, facility, and safety- and security-related standards. The effective implementation of these standards is a multistep process that begins with committing the standards to writing. Next, the standards must be communicated to all affected employees. Finally, managers must take great care to staff their operations in a way that permits employees the time needed to achieve the identified standards.

Answer to Question 2

Recipe adjustments may be needed to the number of servings and serving sizes. In each case, a recipe conversion factor (RCF) is calculated. The amount of each ingredient is multiplied by the RCF to determine the quantity required for the converted recipe.

Cooks in the United States must know volume measures from gallon to teaspoon, cup to fraction of a teaspoon, and weight in pounds to ounces. Some recipes may need to be converted from metric measurements.

A format for the standardized recipe should be agreed upon and designed to provide all information necessary about ingredients, quantities, and preparation.


saraeharris

  • Member
  • Posts: 546
Reply 2 on: Aug 2, 2018
:D TYSM

smrtceo

  • Member
  • Posts: 344
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

« previous next »
 

Did you know?

Illicit drug use costs the United States approximately $181 billion every year.

Did you know?

One way to reduce acid reflux is to lose two or three pounds. Most people lose weight in the belly area first when they increase exercise, meaning that heartburn can be reduced quickly by this method.

Did you know?

Fungal nail infections account for up to 30% of all skin infections. They affect 5% of the general population—mostly people over the age of 70.

Did you know?

Asthma occurs in one in 11 children and in one in 12 adults. African Americans and Latinos have a higher risk for developing asthma than other groups.

Did you know?

Cocaine was isolated in 1860 and first used as a local anesthetic in 1884. Its first clinical use was by Sigmund Freud to wean a patient from morphine addiction. The fictional character Sherlock Holmes was supposed to be addicted to cocaine by injection.

The steps of wound repair. The steps of wound repair.
Linesman’s pliers are very useful because they can help perform many automotive service jobs. Linesman’s pliers are very useful because they can help perform many automotive service jobs.
When the service work is completed, the hoist should be raised slightly and the safety released ... When the service work is completed, the hoist should be raised slightly and the safety released ...
Steps of the Heterogeneous immunoassays Steps of the Heterogeneous immunoassays
Ads from the public service campaign in the late 1960s and early 1970s that encouraged people to get ... Ads from the public service campaign in the late 1960s and early 1970s that encouraged people to get ...
The steps in the process of creating a karyotype for chromosome analysis. The steps in the process of creating a karyotype for chromosome analysis.
Video: The Lac Operon in E. Coli

For a complete list of videos, visit our video library