Author Question: In your role as dining service director, you need to hire and train new dining service resident ... (Read 71 times)

evelyn o bentley · **on:** Aug 10, 2018

In your role as dining service director, you need to hire and train new dining service resident assistants. Write a job description that summarizes the desired skills and characteristics you seek in an ideal candidate.

Then describe how you would orient and train these resident assistants member to function most effectively and efficiently in your dining services.

Question 2

What is the objective of the change implementation practice of benchmarking?

a. Learn best practices and ensure own operation is meeting or exceeding them
b. Send employees to spy on competition and steal their standard operating procedures
c. Patent methods or recipes so competitors can't copy them or will have to purchase to use
d. Copy what others do to see if customers prefer it. If not, try copying other methods.

momtoalll · **Reply #1 on:** Aug 10, 2018

Answer to Question 1

This activity is meant to challenge students to think critically and creatively. Possible job description components include good customer service skills, interest in working with the older adults, attention to detail, experience working in a commercial kitchen, etc. The orientation and training plan should include creative ideas for cross-training employees and promoting empathy and caring for older adult residents.

Answer to Question 2

A