Question 1
Which method for motivating workers was advocated by Frederick Herzberg?
◦ job enrichment
◦ job rotation
◦ job reengineering
◦ job enlargement
Question 2
What is the underlying theory behind job enrichment?
◦ Employee retention rates increase with frequent task changes.
◦ Empowered employees are motivated to perform their jobs well.
◦ Opportunities for training motivate employees to be productive.
◦ Intrinsic and extrinsic rewards lead to long-term employee loyalty.