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Author Question: Regarding responding quickly to customers with e-service, (Read 83 times)

Pineappleeh

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on: Mar 30, 2020
Regarding responding quickly to customers with e-service,
◦ customers are very understanding when e-service is slow, especially when dealing with a small company that may have fewer resources.
◦ the expectation for quick turn-around on customer questions is about the same as it has been for several years.
◦ long pauses of several minutes in chat sessions are generally okay because they indicate that you are thinking about the customer's request.
◦ waiting more than a few seconds for a screen to refresh is unacceptable to most customers.
Customer Service: Career Success Through Customer Loyalty ¦ Timm ¦ 6th Edition
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Marked as best answer by Pineappleeh on Mar 30, 2020

mcinincha279

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Reply #1 on: Mar 30, 2020
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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Pineappleeh

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Reply 2 on: Mar 30, 2020
YES! Correct, THANKS for helping me on my review

hramirez205

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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