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Author Question: Claim messages should appeal to the receiver's sense of responsibility and pride in the company's ... (Read 161 times)

jerry coleman

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on: Jun 23, 2018
Claim messages should appeal to the receiver's sense of responsibility and pride in the company's good name.
  Indicate whether the statement is true or false

Question 2

An effective technique when writing a persuasive claim message is to suggest that the reader intentionally created the problem.
  Indicate whether the statement is true or false


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Sophiapenny

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Reply #1 on: Jun 23, 2018
Answer to Question 1

True

Answer to Question 2

False


jerry coleman

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Reply 2 on: Jun 23, 2018
Thanks for the timely response, appreciate it

kilada

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Reply 3 on: Yesterday
Excellent

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