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Author Question: A corporation searching for ways to improve its customer service should consider the age ranges of ... (Read 48 times)

sdfghj

  • Hero Member
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on: Jun 23, 2018
A corporation searching for ways to improve its customer service should consider the age ranges of its customer service representatives as well as its customers.
  Indicate whether the statement is true or false

Question 2

Open, honest communication is the single most important factor in successfully creating a Total Quality Management (TQM) environment.
  Indicate whether the statement is true or false


ebenov

  • Sr. Member
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  • Posts: 331
Reply #1 on: Jun 23, 2018
Answer to Question 1

T

Answer to Question 2

T


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