This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Writing negative news with sensitivity and clarity helps the reader do what? A) Understand the ... (Read 179 times)

Garrulous

  • Hero Member
  • *****
  • Posts: 686
on: Jun 23, 2018
Writing negative news with sensitivity and clarity helps the reader do what?
 
  A) Understand the message
  B) Accept the message
  C) Increase their desire to improve
  D) Take the message personally
  E) Respond to the message appropriately

Question 2

When delivering negative news using the direct approach, which of the following would comprise the body of the message?
 
  A) Neutral buffer
  B) Bad news
  C) Information that may help the audience
  D) Reasons for the bad news, then the news
  E) Positive statement aimed at maintaining a good relationship


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

taylorsonier

  • Sr. Member
  • ****
  • Posts: 377
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: B
Explanation: B) By writing clearly and sensitively, you can take some of the sting out of bad news and help your reader accept the decision and move on. If your credibility hasn't already been established with an audience, clarify your qualifications so recipients won't question your authority or ability.

Answer to Question 2

Answer: C
Explanation: C) A negative message using the direct approach opens with the bad news, proceeds to the reasons for the situation or decision, offers any additional information that may help the audience, and ends with a positive statement aimed at maintaining a good relationship with the audience.


Garrulous

  • Hero Member
  • *****
  • Posts: 686
Reply #2 on: Jun 23, 2018
Thank you


taylorsonier

  • Sr. Member
  • ****
  • Posts: 377
Reply #3 on: Jun 23, 2018
No problemo


« previous next »
 

Did you know?

People about to have surgery must tell their health care providers about all supplements they take.

Did you know?

Limit intake of red meat and dairy products made with whole milk. Choose skim milk, low-fat or fat-free dairy products. Limit fried food. Use healthy oils when cooking.

Did you know?

Vaccines prevent between 2.5 and 4 million deaths every year.

Did you know?

The effects of organophosphate poisoning are referred to by using the abbreviations “SLUD” or “SLUDGE,” It stands for: salivation, lacrimation, urination, defecation, GI upset, and emesis.

Did you know?

The modern decimal position system was the invention of the Hindus (around 800 AD), involving the placing of numerals to indicate their value (units, tens, hundreds, and so on).

Gram Postive & Gram Negative Bacteria Gram Postive & Gram Negative Bacteria
Sensitivity Testing Sensitivity Testing
A beveled tip helps the needle penetrate skin and vein with minimal damage. A beveled tip helps the needle penetrate skin and vein with minimal damage.
The bacterial cell wall: (a) gram-positive bacterium; (b) gram-negative bacterium. The bacterial cell wall: (a) gram-positive bacterium; (b) gram-negative bacterium.
How to plot a sine function with a negative amplitude and phase shift (Question 3 of 3) How to plot a sine function with a negative amplitude and phase shift (Question 3 of 3)
Positive and Negative Reinforcement Positive and Negative Reinforcement
Video: Major Elements in Biological Molecules: Proteins

For a complete list of videos, visit our video library