This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Writing negative news with sensitivity and clarity helps the reader do what? A) Understand the ... (Read 183 times)

Garrulous

  • Hero Member
  • *****
  • Posts: 686
on: Jun 23, 2018
Writing negative news with sensitivity and clarity helps the reader do what?
 
  A) Understand the message
  B) Accept the message
  C) Increase their desire to improve
  D) Take the message personally
  E) Respond to the message appropriately

Question 2

When delivering negative news using the direct approach, which of the following would comprise the body of the message?
 
  A) Neutral buffer
  B) Bad news
  C) Information that may help the audience
  D) Reasons for the bad news, then the news
  E) Positive statement aimed at maintaining a good relationship


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

taylorsonier

  • Sr. Member
  • ****
  • Posts: 377
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: B
Explanation: B) By writing clearly and sensitively, you can take some of the sting out of bad news and help your reader accept the decision and move on. If your credibility hasn't already been established with an audience, clarify your qualifications so recipients won't question your authority or ability.

Answer to Question 2

Answer: C
Explanation: C) A negative message using the direct approach opens with the bad news, proceeds to the reasons for the situation or decision, offers any additional information that may help the audience, and ends with a positive statement aimed at maintaining a good relationship with the audience.


Garrulous

  • Hero Member
  • *****
  • Posts: 686
Reply #2 on: Jun 23, 2018
Thank you


taylorsonier

  • Sr. Member
  • ****
  • Posts: 377
Reply #3 on: Jun 23, 2018
No problemo


« previous next »
 

Did you know?

Historic treatments for rheumatoid arthritis have included gold salts, acupuncture, a diet consisting of apples or rhubarb, nutmeg, nettles, bee venom, bracelets made of copper, prayer, rest, tooth extractions, fasting, honey, vitamins, insulin, snow collected on Christmas, magnets, and electric convulsion therapy.

Did you know?

Interferon was scarce and expensive until 1980, when the interferon gene was inserted into bacteria using recombinant DNA technology, allowing for mass cultivation and purification from bacterial cultures.

Did you know?

Inotropic therapy does not have a role in the treatment of most heart failure patients. These drugs can make patients feel and function better but usually do not lengthen the predicted length of their lives.

Did you know?

In most cases, kidneys can recover from almost complete loss of function, such as in acute kidney (renal) failure.

Did you know?

A seasonal flu vaccine is the best way to reduce the chances you will get seasonal influenza and spread it to others.

Culture and sensitivity Culture and sensitivity
Positive and Negative Symptoms of Schizophrenia Positive and Negative Symptoms of Schizophrenia
Nonverbal communications convey strong, powerful messages that may be negative or positive. Nonverbal communications convey strong, powerful messages that may be negative or positive.
How to plot a sine function with a negative amplitude and phase shift (Question 3 of 3) How to plot a sine function with a negative amplitude and phase shift (Question 3 of 3)
Cuneiform Writing Cuneiform Writing
Negative Feedback Regulation of BP Negative Feedback Regulation of BP
Video: Contraction cycle of a sarcomere

For a complete list of videos, visit our video library