This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Writing negative news with sensitivity and clarity helps the reader do what? A) Understand the ... (Read 205 times)

Garrulous

  • Hero Member
  • *****
  • Posts: 686
on: Jun 23, 2018
Writing negative news with sensitivity and clarity helps the reader do what?
 
  A) Understand the message
  B) Accept the message
  C) Increase their desire to improve
  D) Take the message personally
  E) Respond to the message appropriately

Question 2

When delivering negative news using the direct approach, which of the following would comprise the body of the message?
 
  A) Neutral buffer
  B) Bad news
  C) Information that may help the audience
  D) Reasons for the bad news, then the news
  E) Positive statement aimed at maintaining a good relationship


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

taylorsonier

  • Sr. Member
  • ****
  • Posts: 377
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: B
Explanation: B) By writing clearly and sensitively, you can take some of the sting out of bad news and help your reader accept the decision and move on. If your credibility hasn't already been established with an audience, clarify your qualifications so recipients won't question your authority or ability.

Answer to Question 2

Answer: C
Explanation: C) A negative message using the direct approach opens with the bad news, proceeds to the reasons for the situation or decision, offers any additional information that may help the audience, and ends with a positive statement aimed at maintaining a good relationship with the audience.


Garrulous

  • Hero Member
  • *****
  • Posts: 686
Reply #2 on: Jun 23, 2018
Thank you


taylorsonier

  • Sr. Member
  • ****
  • Posts: 377
Reply #3 on: Jun 23, 2018
No problemo


« previous next »
 

Did you know?

The heart is located in the center of the chest, with part of it tipped slightly so that it taps against the left side of the chest.

Did you know?

In Eastern Europe and Russia, interferon is administered intranasally in varied doses for the common cold and influenza. It is claimed that this treatment can lower the risk of infection by as much as 60–70%.

Did you know?

The cure for trichomoniasis is easy as long as the patient does not drink alcoholic beverages for 24 hours. Just a single dose of medication is needed to rid the body of the disease. However, without proper precautions, an individual may contract the disease repeatedly. In fact, most people develop trichomoniasis again within three months of their last treatment.

Did you know?

Cocaine was isolated in 1860 and first used as a local anesthetic in 1884. Its first clinical use was by Sigmund Freud to wean a patient from morphine addiction. The fictional character Sherlock Holmes was supposed to be addicted to cocaine by injection.

Did you know?

Studies show that systolic blood pressure can be significantly lowered by taking statins. In fact, the higher the patient's baseline blood pressure, the greater the effect of statins on his or her blood pressure.

negative feedback mechanism negative feedback mechanism
Understand ECGs Understand ECGs
The hypothalamus helps regulate body temperature. The hypothalamus helps regulate body temperature.
Sensitivity study for facial difference Sensitivity study for facial difference
Negative reciprocal Negative reciprocal
Teratogen sensitivity Teratogen sensitivity
Video: Functional zones in a mitochondrion

For a complete list of videos, visit our video library