This topic contains a solution. Click here to go to the answer

Author Question: Writing negative news with sensitivity and clarity helps the reader do what? A) Understand the ... (Read 182 times)

Garrulous

  • Hero Member
  • *****
  • Posts: 686
Writing negative news with sensitivity and clarity helps the reader do what?
 
  A) Understand the message
  B) Accept the message
  C) Increase their desire to improve
  D) Take the message personally
  E) Respond to the message appropriately

Question 2

When delivering negative news using the direct approach, which of the following would comprise the body of the message?
 
  A) Neutral buffer
  B) Bad news
  C) Information that may help the audience
  D) Reasons for the bad news, then the news
  E) Positive statement aimed at maintaining a good relationship



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

taylorsonier

  • Sr. Member
  • ****
  • Posts: 377
Answer to Question 1

Answer: B
Explanation: B) By writing clearly and sensitively, you can take some of the sting out of bad news and help your reader accept the decision and move on. If your credibility hasn't already been established with an audience, clarify your qualifications so recipients won't question your authority or ability.

Answer to Question 2

Answer: C
Explanation: C) A negative message using the direct approach opens with the bad news, proceeds to the reasons for the situation or decision, offers any additional information that may help the audience, and ends with a positive statement aimed at maintaining a good relationship with the audience.





 

Did you know?

There are immediate benefits of chiropractic adjustments that are visible via magnetic resonance imaging (MRI). It shows that spinal manipulation therapy is effective in decreasing pain and increasing the gaps between the vertebrae, reducing pressure that leads to pain.

Did you know?

The cure for trichomoniasis is easy as long as the patient does not drink alcoholic beverages for 24 hours. Just a single dose of medication is needed to rid the body of the disease. However, without proper precautions, an individual may contract the disease repeatedly. In fact, most people develop trichomoniasis again within three months of their last treatment.

Did you know?

Thyroid conditions may make getting pregnant impossible.

Did you know?

In 1844, Charles Goodyear obtained the first patent for a rubber condom.

Did you know?

The most destructive flu epidemic of all times in recorded history occurred in 1918, with approximately 20 million deaths worldwide.

For a complete list of videos, visit our video library