During the _____ stage of the retail selling process, a ...

[Metfan725]

During the _____ stage of the retail selling process, a salesperson locates or identifies potential customers that have the ability and willingness to purchase the retailer's product.
 a. approach
  b. closing the sale
  c. sales presentation
  d. prospecting
  e. suggestion selling

Question 2

Which of the following is not a step in the strategic planning process:
 a. develop action plans.
  b. perform a SWOT analysis.
  c. define specific goals and objectives.
  d. a well defined mission statement.
  e. strategy development

[onowka]

Answer to Question 1

D

Answer to Question 2

A

[Metfan725]

Thanks for the timely response, appreciate it

[adf223]

Great answer, keep it coming