Before putting a caller on hold, you should: a. Find out if the call is about an emergency b. ...

Author Question: Before putting a caller on hold, you should: a. Find out if the call is about an emergency b. ... (Read 152 times)

Beheh

Hero Member
Posts: 520

on: Jul 17, 2018

Before putting a caller on hold, you should:

a. Find out if the call is about an emergency
b. Thank the person for calling
c. Take a message
d. Ask how long the caller can wait

Question 2

Which piece of linen is waterproof?

a. Mattress pad
b. Bottom sheet
c. Plastic drawsheet
d. Pillowcase

aloop

Sr. Member
Posts: 315

Reply #1 on: Jul 17, 2018

Answer to Question 1

A

Answer to Question 2

C

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