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Author Question: Before putting a caller on hold, you should: a. Find out if the call is about an emergency b. ... (Read 167 times)

Beheh

  • Hero Member
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  • Posts: 520
on: Jul 17, 2018
Before putting a caller on hold, you should:
 
  a. Find out if the call is about an emergency
  b. Thank the person for calling
  c. Take a message
  d. Ask how long the caller can wait

Question 2

Which piece of linen is waterproof?
 
  a. Mattress pad
  b. Bottom sheet
  c. Plastic drawsheet
  d. Pillowcase


aloop

  • Sr. Member
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  • Posts: 315
Reply #1 on: Jul 17, 2018
Answer to Question 1

A

Answer to Question 2

C


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