Author Question: A corporation searching for ways to improve its customer service should consider the age ranges of ... (Read 49 times)

sdfghj

  • Hero Member
  • *****
  • Posts: 552
A corporation searching for ways to improve its customer service should consider the age ranges of its customer service representatives as well as its customers.
  Indicate whether the statement is true or false

Question 2

Open, honest communication is the single most important factor in successfully creating a Total Quality Management (TQM) environment.
  Indicate whether the statement is true or false



ebenov

  • Sr. Member
  • ****
  • Posts: 331
Answer to Question 1

T

Answer to Question 2

T



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

More than one-third of adult Americans are obese. Diseases that kill the largest number of people annually, such as heart disease, cancer, diabetes, stroke, and hypertension, can be attributed to diet.

Did you know?

Patients who have undergone chemotherapy for the treatment of cancer often complain of a lack of mental focus; memory loss; and a general diminution in abilities such as multitasking, attention span, and general mental agility.

Did you know?

The first oncogene was discovered in 1970 and was termed SRC (pronounced "SARK").

Did you know?

The calories found in one piece of cherry cheesecake could light a 60-watt light bulb for 1.5 hours.

Did you know?

Multiple sclerosis is a condition wherein the body's nervous system is weakened by an autoimmune reaction that attacks the myelin sheaths of neurons.

For a complete list of videos, visit our video library