This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: The specific component of effective salesperson follow-up designed to _____ with customers refers to ... (Read 97 times)

silviawilliams41

  • Hero Member
  • *****
  • Posts: 560
on: Jun 28, 2018
The specific component of effective salesperson follow-up designed to _____ with customers refers to a salesperson's ability to apply relevant understanding and insight to create value-added interactions.
 A) interact
  B) connect
  C) agree
  D) relate
  E) plead

Question 2

All of the following are organization-directed benefits associated with offering unconditional guarantees except:
 A) the guarantee forces the firm to focus on the customer's definition of good service.
  B) the guarantee states a clear performance goal that is communicated to employees.
  C) offering the guarantee forces the firm to examine its entire service delivery system for failure points.
  D) the guarantee provides a means to avoid bankruptcy.
  E) the guarantee can be a source of pride and provide a motive for team building within the firm.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Liddy

  • Sr. Member
  • ****
  • Posts: 342
Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

D


silviawilliams41

  • Hero Member
  • *****
  • Posts: 560
Reply #2 on: Jun 28, 2018
Thank you :)


Liddy

  • Sr. Member
  • ****
  • Posts: 342
Reply #3 on: Jun 28, 2018
Happy to help you


« previous next »
 

Did you know?

Coca-Cola originally used coca leaves and caffeine from the African kola nut. It was advertised as a therapeutic agent and "pickerupper." Eventually, its formulation was changed, and the coca leaves were removed because of the effects of regulation on cocaine-related products.

Did you know?

Fungal nail infections account for up to 30% of all skin infections. They affect 5% of the general population—mostly people over the age of 70.

Did you know?

The first oncogene was discovered in 1970 and was termed SRC (pronounced "SARK").

Did you know?

Cutaneous mucormycosis is a rare fungal infection that has been fatal in at least 29% of cases, and in as many as 83% of cases, depending on the patient's health prior to infection. It has occurred often after natural disasters such as tornados, and early treatment is essential.

Did you know?

There are more bacteria in your mouth than there are people in the world.

Cells involved in specific immunity in vertebrates. Cells involved in specific immunity in vertebrates.
Applying the FITT Principle to Each Exercise Component of Health-Related Physical Fitness Applying the FITT Principle to Each Exercise Component of Health-Related Physical Fitness
Responses Produced by Activation of Specific Opioid Receptors Responses Produced by Activation of Specific Opioid Receptors
A compression gauge designed for the higher compression rate of a diesel engine should be used when ... A compression gauge designed for the higher compression rate of a diesel engine should be used when ...
Screening a library to recover a specific gene Screening a library to recover a specific gene
How to calculate the DRT to determine which is more effective against the pathogen How to calculate the DRT to determine which is more effective against the pathogen
Video: Membrane Protein and Facilitated Transport (Passive Vs Active)

For a complete list of videos, visit our video library