This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: The specific component of effective salesperson follow-up designed to _____ with customers refers to ... (Read 89 times)

silviawilliams41

  • Hero Member
  • *****
  • Posts: 560
on: Jun 28, 2018
The specific component of effective salesperson follow-up designed to _____ with customers refers to a salesperson's ability to apply relevant understanding and insight to create value-added interactions.
 A) interact
  B) connect
  C) agree
  D) relate
  E) plead

Question 2

All of the following are organization-directed benefits associated with offering unconditional guarantees except:
 A) the guarantee forces the firm to focus on the customer's definition of good service.
  B) the guarantee states a clear performance goal that is communicated to employees.
  C) offering the guarantee forces the firm to examine its entire service delivery system for failure points.
  D) the guarantee provides a means to avoid bankruptcy.
  E) the guarantee can be a source of pride and provide a motive for team building within the firm.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Liddy

  • Sr. Member
  • ****
  • Posts: 342
Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

D


silviawilliams41

  • Hero Member
  • *****
  • Posts: 560
Reply #2 on: Jun 28, 2018
Thank you :)


Liddy

  • Sr. Member
  • ****
  • Posts: 342
Reply #3 on: Jun 28, 2018
Happy to help you


« previous next »
 

Did you know?

In ancient Rome, many of the richer people in the population had lead-induced gout. The reason for this is unclear. Lead poisoning has also been linked to madness.

Did you know?

There are actually 60 minerals, 16 vitamins, 12 essential amino acids, and three essential fatty acids that your body needs every day.

Did you know?

Excessive alcohol use costs the country approximately $235 billion every year.

Did you know?

Most strokes are caused when blood clots move to a blood vessel in the brain and block blood flow to that area. Thrombolytic therapy can be used to dissolve the clot quickly. If given within 3 hours of the first stroke symptoms, this therapy can help limit stroke damage and disability.

Did you know?

Multiple sclerosis is a condition wherein the body's nervous system is weakened by an autoimmune reaction that attacks the myelin sheaths of neurons.

An example of a two-component regulatory system in bacteria An example of a two-component regulatory system in bacteria
Disorders associated with specific stages of embryon​ic developmen​t Disorders associated with specific stages of embryon​ic developmen​t
Embryonic and Induced Pluripotent Stem Cells & Lineage-specific Markers Embryonic and Induced Pluripotent Stem Cells & Lineage-specific Markers
Researchers have found that science instruction can be quite effective in grades 4 to 7. Researchers have found that science instruction can be quite effective in grades 4 to 7.
A patient examination room should be simple and efficiently designed. A patient examination room should be simple and efficiently designed.
Bacteriophage site-specific recombination systems Bacteriophage site-specific recombination systems
Video: Diversity of Living Creatures - Charles Darwin & the Beagle's Voyage

For a complete list of videos, visit our video library