This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: The specific component of effective salesperson follow-up designed to _____ with customers refers to ... (Read 88 times)

silviawilliams41

  • Hero Member
  • *****
  • Posts: 560
on: Jun 28, 2018
The specific component of effective salesperson follow-up designed to _____ with customers refers to a salesperson's ability to apply relevant understanding and insight to create value-added interactions.
 A) interact
  B) connect
  C) agree
  D) relate
  E) plead

Question 2

All of the following are organization-directed benefits associated with offering unconditional guarantees except:
 A) the guarantee forces the firm to focus on the customer's definition of good service.
  B) the guarantee states a clear performance goal that is communicated to employees.
  C) offering the guarantee forces the firm to examine its entire service delivery system for failure points.
  D) the guarantee provides a means to avoid bankruptcy.
  E) the guarantee can be a source of pride and provide a motive for team building within the firm.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Liddy

  • Sr. Member
  • ****
  • Posts: 342
Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

D


silviawilliams41

  • Hero Member
  • *****
  • Posts: 560
Reply #2 on: Jun 28, 2018
Thank you :)


Liddy

  • Sr. Member
  • ****
  • Posts: 342
Reply #3 on: Jun 28, 2018
Happy to help you


« previous next »
 

Did you know?

The newest statin drug, rosuvastatin, has been called a superstatin because it appears to reduce LDL cholesterol to a greater degree than the other approved statin drugs.

Did you know?

The first monoclonal antibodies were made exclusively from mouse cells. Some are now fully human, which means they are likely to be safer and may be more effective than older monoclonal antibodies.

Did you know?

Less than one of every three adults with high LDL cholesterol has the condition under control. Only 48.1% with the condition are being treated for it.

Did you know?

More than 150,000 Americans killed by cardiovascular disease are younger than the age of 65 years.

Did you know?

When intravenous medications are involved in adverse drug events, their harmful effects may occur more rapidly, and be more severe than errors with oral medications. This is due to the direct administration into the bloodstream.

Evolution of the Sun's luminosity, radius and effective temperature compared to the present Sun Evolution of the Sun's luminosity, radius and effective temperature compared to the present Sun
Antibody techniques. The specific reaction of an antibody with its antigen Antibody techniques. The specific reaction of an antibody with its antigen
Potential applications of embryonic and tissue specific adult stem cell in cellular and gene theraph Potential applications of embryonic and tissue specific adult stem cell in cellular and gene theraph
The Morris Adjustable Chair, designed by Philip Webb, made by Morris, Marshall, Faulkner & Co. The Morris Adjustable Chair, designed by Philip Webb, made by Morris, Marshall, Faulkner & Co.
Researchers have found that science instruction can be quite effective in grades 4 to 7. Researchers have found that science instruction can be quite effective in grades 4 to 7.
Number of Mutations Associated with Specific Forms of Cancer Number of Mutations Associated with Specific Forms of Cancer
Video: Spermatogenesis Animation

For a complete list of videos, visit our video library