Author Question: During the _____ stage of the retail selling process, a salesperson locates or identifies potential ... (Read 27 times)

Metfan725 · **on:** Jun 29, 2018

During the _____ stage of the retail selling process, a salesperson locates or identifies potential customers that have the ability and willingness to purchase the retailer's product.
a. approach
b. closing the sale
c. sales presentation
d. prospecting
e. suggestion selling

Question 2

Which of the following is not a step in the strategic planning process:
a. develop action plans.
b. perform a SWOT analysis.
c. define specific goals and objectives.
d. a well defined mission statement.
e. strategy development