Descriptive terminology should never be used on cafeteria and ...

[mp14]

Descriptive terminology should never be used on cafeteria and cycle menus.
 
  Indicate whether the statement is true or false

Question 2

Describe the process managers use when deciding if a new item should beadded to a menu.
 
  What will be an ideal response?

[k.lashomb]

Answer to Question 1

False

Answer to Question 2

When managers determine that it is time to consider an addition to theirexisting menus, they go through a series of steps designed to help ensure thenew item's success. The first step is to establish revenue, unit sales, or othergoals for the item. Alternative menu items are then assessed and a formaltesting system is put in place. Managers test and refine their chosenalternatives, a process that includes serving the item to customers. Based oncustomer feedback and their own assessments of the item's ability to achieveits goals, managers then make the decision to add, or not to add, the newitem to the existing menu.