This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Effective telephone communications include: a. listening for facts. b. repeating back to the ... (Read 76 times)

Capo

  • Hero Member
  • *****
  • Posts: 545
on: Aug 22, 2018
Effective telephone communications include:
 a. listening for facts.
 b. repeating back to the customer what you believe the customer said.
  c. acting to handle the problem or issue.
 d. All the above

Question 2

Coding is the act of assigning a file designation to records as they are classified.
 a. True
  b. False
 Indicate whether the statement is true or false


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Andromeda18

  • Sr. Member
  • ****
  • Posts: 336
Reply #1 on: Aug 22, 2018
Answer to Question 1

d

Answer to Question 2

True


Capo

  • Hero Member
  • *****
  • Posts: 545
Reply #2 on: Aug 22, 2018
Both answers were spot on, thank you once again


Andromeda18

  • Sr. Member
  • ****
  • Posts: 336
Reply #3 on: Aug 22, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

Though the United States has largely rejected the metric system, it is used for currency, as in 100 pennies = 1 dollar. Previously, the British currency system was used, with measurements such as 12 pence to the shilling, and 20 shillings to the pound.

Did you know?

The Romans did not use numerals to indicate fractions but instead used words to indicate parts of a whole.

Did you know?

The first documented use of surgical anesthesia in the United States was in Connecticut in 1844.

Did you know?

GI conditions that will keep you out of the U.S. armed services include ulcers, varices, fistulas, esophagitis, gastritis, congenital abnormalities, inflammatory bowel disease, enteritis, colitis, proctitis, duodenal diverticula, malabsorption syndromes, hepatitis, cirrhosis, cysts, abscesses, pancreatitis, polyps, certain hemorrhoids, splenomegaly, hernias, recent abdominal surgery, GI bypass or stomach stapling, and artificial GI openings.

Did you know?

Today, nearly 8 out of 10 pregnant women living with HIV (about 1.1 million), receive antiretrovirals.

In 2013, Americans learned that the federal government massively surveys their phone calls and e-mai In 2013, Americans learned that the federal government massively surveys their phone calls and e-mai
Example of “drug facts” labeling on the box of an OTC drug. Example of “drug facts” labeling on the box of an OTC drug.
Reconnect the lower and upper back with horizontal stroking from lower back to shoulders. Keep flat, ... Reconnect the lower and upper back with horizontal stroking from lower back to shoulders. Keep flat, ...
Effleurage to the entire back to apply oil. Stand at the side of the table near the recipient’s ... Effleurage to the entire back to apply oil. Stand at the side of the table near the recipient’s ...
Effective Leadership and Management in Nursing Effective Leadership and Management in Nursing
How to calculate the DRT to determine which is more effective against the pathogen How to calculate the DRT to determine which is more effective against the pathogen
Video: Cardiac Cycle (Part 1 of 4)

For a complete list of videos, visit our video library