This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Effective telephone communications include: a. listening for facts. b. repeating back to the ... (Read 77 times)

Capo

  • Hero Member
  • *****
  • Posts: 545
on: Aug 22, 2018
Effective telephone communications include:
 a. listening for facts.
 b. repeating back to the customer what you believe the customer said.
  c. acting to handle the problem or issue.
 d. All the above

Question 2

Coding is the act of assigning a file designation to records as they are classified.
 a. True
  b. False
 Indicate whether the statement is true or false


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Andromeda18

  • Sr. Member
  • ****
  • Posts: 336
Reply #1 on: Aug 22, 2018
Answer to Question 1

d

Answer to Question 2

True


Capo

  • Hero Member
  • *****
  • Posts: 545
Reply #2 on: Aug 22, 2018
Both answers were spot on, thank you once again


Andromeda18

  • Sr. Member
  • ****
  • Posts: 336
Reply #3 on: Aug 22, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

Multiple sclerosis is a condition wherein the body's nervous system is weakened by an autoimmune reaction that attacks the myelin sheaths of neurons.

Did you know?

Although the Roman numeral for the number 4 has always been taught to have been "IV," according to historians, the ancient Romans probably used "IIII" most of the time. This is partially backed up by the fact that early grandfather clocks displayed IIII for the number 4 instead of IV. Early clockmakers apparently thought that the IIII balanced out the VIII (used for the number 8) on the clock face and that it just looked better.

Did you know?

Carbamazepine can interfere with the results of home pregnancy tests. If you are taking carbamazepine, do not try to test for pregnancy at home.

Did you know?

The use of salicylates dates back 2,500 years to Hippocrates's recommendation of willow bark (from which a salicylate is derived) as an aid to the pains of childbirth. However, overdosage of salicylates can harm body fluids, electrolytes, the CNS, the GI tract, the ears, the lungs, the blood, the liver, and the kidneys and cause coma or death.

Did you know?

More than 30% of American adults, and about 12% of children utilize health care approaches that were developed outside of conventional medicine.

Back muscles Back muscles
Internal structures at the back of the eye. Internal structures at the back of the eye.
Should we restore YellowstoneNationalPark, as our flagship National Park, to include the natural ... Should we restore YellowstoneNationalPark, as our flagship National Park, to include the natural ...
Palette of King Narmer (back), Hierakonpolis, Upper Egypt. Palette of King Narmer (back), Hierakonpolis, Upper Egypt.
Incorrect body alignment with back bent and head forward. Incorrect body alignment with back bent and head forward.
Food vs Cash: Which Is More Effective for Alleviating Hunger? Food vs Cash: Which Is More Effective for Alleviating Hunger?
Video: Origin of organelles Animation

For a complete list of videos, visit our video library