This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Effective telephone communications include: a. listening for facts. b. repeating back to the ... (Read 78 times)

Capo

  • Hero Member
  • *****
  • Posts: 545
on: Aug 22, 2018
Effective telephone communications include:
 a. listening for facts.
 b. repeating back to the customer what you believe the customer said.
  c. acting to handle the problem or issue.
 d. All the above

Question 2

Coding is the act of assigning a file designation to records as they are classified.
 a. True
  b. False
 Indicate whether the statement is true or false


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Andromeda18

  • Sr. Member
  • ****
  • Posts: 336
Reply #1 on: Aug 22, 2018
Answer to Question 1

d

Answer to Question 2

True


Capo

  • Hero Member
  • *****
  • Posts: 545
Reply #2 on: Aug 22, 2018
Both answers were spot on, thank you once again


Andromeda18

  • Sr. Member
  • ****
  • Posts: 336
Reply #3 on: Aug 22, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

Certain chemicals, after ingestion, can be converted by the body into cyanide. Most of these chemicals have been removed from the market, but some old nail polish remover, solvents, and plastics manufacturing solutions can contain these substances.

Did you know?

Of the estimated 2 million heroin users in the United States, 600,000–800,000 are considered hardcore addicts. Heroin addiction is considered to be one of the hardest addictions to recover from.

Did you know?

Egg cells are about the size of a grain of sand. They are formed inside of a female's ovaries before she is even born.

Did you know?

More than 50% of American adults have oral herpes, which is commonly known as "cold sores" or "fever blisters." The herpes virus can be active on the skin surface without showing any signs or causing any symptoms.

Did you know?

Hyperthyroidism leads to an increased rate of metabolism and affects about 1% of women but only 0.1% of men. For most people, this increased metabolic rate causes the thyroid gland to become enlarged (known as a goiter).

Bronchoscopy. Figure illustrates physician using a bronchoscope to inspect the patient’s bronchial t Bronchoscopy. Figure illustrates physician using a bronchoscope to inspect the patient’s bronchial t
Apply forearm to the deep fascia of the back. Stand to one side of the face cradle; use the proximal ... Apply forearm to the deep fascia of the back. Stand to one side of the face cradle; use the proximal ...
Hot stones placed on the sacrum, up the back, and into each of the palms. Hot stones placed on the sacrum, up the back, and into each of the palms.
Answer the following short answer, please show your steps and include the formulas used Answer the following short answer, please show your steps and include the formulas used
Electric Light Orchestra (ELO) - Telephone Line + Lyrics Electric Light Orchestra (ELO) - Telephone Line + Lyrics
The conversion of di-, tri-, and tetranucleotides into repeating copolymers The conversion of di-, tri-, and tetranucleotides into repeating copolymers
Video: Kinetic parameters & Kinetic experiment

For a complete list of videos, visit our video library