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Author Question: What is a characteristic of the customer's buying task that can impact salesperson effectiveness? a. ... (Read 159 times)

lb_gilbert

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on: Jun 28, 2018
What is a characteristic of the customer's buying task that can impact salesperson effectiveness?
 a. knowledge of alternatives
  b. analytical skills
  c. relative power
  d. anticipation of future interaction
  e. influence bases

Question 2

Using a present customer's name as a reference is most likely a technique salespeople will use during the _____ phase of personal selling.
 a. prospecting and qualifying
  b. preapproach
  c. approach
  d. sales presentation
  e. follow up


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makaylafy

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Reply #1 on: Jun 28, 2018
Answer to Question 1

a

Answer to Question 2

c


lb_gilbert

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Reply #2 on: Jun 28, 2018
Thank you :)


makaylafy

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Reply #3 on: Jun 28, 2018
Happy to help you


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