This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: The _________ technique is a response to buyer objections in which the salesperson uses the opinion ... (Read 63 times)

naturalchemist

  • Hero Member
  • *****
  • Posts: 542
on: Jun 28, 2018
The _________ technique is a response to buyer objections in which the salesperson uses the opinion or data from a third-party source to help overcome the objection and reinforce the salesperson's points.
 Fill in the blank(s) with correct word

Question 2

During a service recovery effort, the employee promptly refunded the customer's money, but threw the money at the customer. As a result, the recovery effort violated the customer's ____ justice need.
 A) social
  B) procedural
  C) interactional
  D) distributive
  E) ethical


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Jmfn03

  • Sr. Member
  • ****
  • Posts: 323
Reply #1 on: Jun 28, 2018
Answer to Question 1

third-party reinforcement

Answer to Question 2

C


naturalchemist

  • Member
  • Posts: 542
Reply 2 on: Jun 28, 2018
Excellent

steff9894

  • Member
  • Posts: 337
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

The first monoclonal antibodies were made exclusively from mouse cells. Some are now fully human, which means they are likely to be safer and may be more effective than older monoclonal antibodies.

Did you know?

Asthma is the most common chronic childhood disease in the world. Most children who develop asthma have symptoms before they are 5 years old.

Did you know?

Despite claims by manufacturers, the supplement known as Ginkgo biloba was shown in a study of more than 3,000 participants to be ineffective in reducing development of dementia and Alzheimer’s disease in older people.

Did you know?

Human stomach acid is strong enough to dissolve small pieces of metal such as razor blades or staples.

Did you know?

The U.S. Preventive Services Task Force recommends that all women age 65 years of age or older should be screened with bone densitometry.

Response of a yeast cell to glucose Response of a yeast cell to glucose
With the research technique called brainbow, each neuron is labeled with a different color, ... With the research technique called brainbow, each neuron is labeled with a different color, ...
The inhibitory response of rods to light. When light bleaches rhodopsin molecules, the rods’ ... The inhibitory response of rods to light. When light bleaches rhodopsin molecules, the rods’ ...
Hook-and-backup technique for the gallbladder reflex. Hook-and-backup technique for the gallbladder reflex.
Facility Emergency Response Plans. Courtesy of Chris Weber, Dr. Hazmat, Inc. Facility Emergency Response Plans. Courtesy of Chris Weber, Dr. Hazmat, Inc.
J or U dose-response curve J or U dose-response curve
Video: Phlebotomy

For a complete list of videos, visit our video library