The Schmidt Pen Company was forced to change its production ...

[krzymel]

The Schmidt Pen Company was forced to change its production process because of new legislation regarding air pollution. This is an example of ________ change.
 a. planned
 b. proactive
 c. unanticipated
 d. negative

Question 2

Gina, a salesperson for ABC Corp, spends a lot of time interviewing her prospects so she can learn their names, interests, and job responsibilities. Gina should probably spend more time:
 a. talking about her product.
  b. talking about her company.
  c. talking about herself.
  d. obtaining precall information on the prospect.
  e. obtaining leads from better sources.

[jasonq]

Answer to Question 1

c

Answer to Question 2

D

[krzymel]

Thank you

[jasonq]

No problemo