Author Question: The nurse manager has implemented the process of progressive discipline with a nurse who has ... (Read 76 times)

ENagel · **on:** Jul 7, 2018

The nurse manager has implemented the process of progressive discipline with a nurse who has violated hospital policy. The nurse manager recognizes that two criteria for corrective actions to be effective are that the actions are:

a. consistent and impartial
b. very assertive and pertinent
c. pejorative and sound
d. measurable and administered by HR

Question 2

A variety of different organizational responses to performance exist. Some of these may be in response to positive feedback and others to negative feedback.

Which of the following actions should the nurse manager implement when giving negative feedback? a. 360-degree feedback c. punishment
b. ignoring the problem d. progressive discipline

234sdffa · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

A
Corrective action programs have certain criteria that make them effective. Two of these criteria are that
they are consistent and impartial. Assertiveness can be construed as aggression, especially when an
individual's performance has been questioned, and pejorative measures are derogatory and should
never be considered for any type of corrective action. Corrective action programs do not need to be
administered by HR, but they are generally notified because a copy of any corrective action is placed
in the individual's HR file as well as the unit manager's file.

Answer to Question 2

D
When an individual's appraisal feedback indicates a need for further improvement, the organization
will use a corrective action program to help rectify the situation and guide the individual towards
significant performance improvement. Progressive discipline is a form of corrective action where the
employee's and manager's mutual goal is to correct the performance to an acceptable level. The
360-degree feedback evaluation tool may be used to initially identify the problem. Ignoring the
problem and punishment are not effective means of dealing with problems.